000			01517cam a2200229 a 4500
008			091120b xx j 000 1 eng
020			_a0131860097
100	1		_aChaney, Lillian H.
245	1	0	_aIntercultural business communication / Lillian H. Chaney, Jeanette S. Martin.
250			_a4th.
260			_bPearson Prentice Hall _aUpper Saddle River, N.J. _c2007
300			_axiii, p. 306 _bill. _c23 cm.
500			_aIncludes bibliographical references and index.
505	0	0	_aThis book prepares today's business people to compete and manage domestic and international diversity in an increasingly multinational business arena. Unique in the market, it uses research involving three Delphi panels of experts' perceptions of the importance of the topics covered as the basis for its contents. The authors have traveled or worked in a number of countries, therefore producing a work of firsthand knowledge of the topics covered. Topics comprehensively covered include: cultural shock; language, oral, and non-verbal communication patterns; written communication patterns; global etiquette; business and social customs; intercultural negotiation process and strategies; and laws affecting international business and travel. A good reference work for anyone who works internationally.
650	1	0	_aBusiness etiquette
650	1	0	_aBusiness communication
650	1	0	_aCorporate culture
650	1	0	_aIntercultural communication
700	1		_aMartin, Jeanette S
050		0	_aHF5389 C47 2007
942			_cCG
999			_c5354 _d5354